Industrial Vision Source

1-800-627-6734
Fax 972-406-7066

 

Return Policy

- All products must have an RA# to be returned. Please contact your sales rep for assistance.
- Special Order Products are NOT RETURNABLE, unless defective.
- Products returned for any reason other than defective, customer will be required to pay the freight charges and a restocking fee, per chart below:

Days since shipment Restocking fee
30 – 60 15%
61 - 90 30%
91 - 120 50%
121 or more Not returnable

No return product will be accepted after 30 days or without valid return authorization (RA). All returns are subject to a minimum 15% restocking fee. To receive a return authorization number, you can call toll-free 1.800.627.6734.

Industrial Vision Source accepts the following payment types:

- AMEX
- Master Card
- Visa
- Discover

IVS customers can apply for credit.